Terms and Conditions

Last Updated:3/9/2025

Welcome to Mega Sewa! These Terms and Conditions govern your use of our website, products, and services. By accessing or using our platform, you agree to abide by these terms. Please read them carefully before proceeding.

1. General Information

1.1 Mega Sewa is an e-commerce platform providing machinery, equipment, raw materials, and essential parts, along with business insights and consulting services.

1.2 We operate in Nepal and offer services as per the laws and regulations of the country.

2. User Responsibilities

2.1 You must be at least 18 years old to use our platform or have parental guidance.

2.2 Users are responsible for providing accurate and up-to-date information when creating an account or making a purchase.

2.3 Any misuse, fraud, or unauthorized access to our services will result in account suspension or legal action.

3. Orders & Payments

3.1 All orders placed on Mega Sewa are subject to availability and confirmation.

3.2 Prices listed on our website are in Nepalese Rupees (NPR) and may be subject to change without prior notice.

3.3 We accept payments through online banking, mobile wallets, cash on delivery, and other available payment methods.

3.4 In case of payment failure or discrepancies, Mega Sewa holds the right to cancel the order.

4. Shipping & Delivery

4.1 Delivery times vary based on product availability and location.

4.2 Customers are responsible for providing accurate shipping details.

4.3 In case of delivery issues caused by incorrect address or refusal to accept the product, Mega Sewa will not be liable for refunds.

5. Returns & Refunds

5.1 Customers can request a return within 3 days of receiving the product, subject to our return policy.

5.2 Products must be in unused condition with original packaging for returns to be accepted.

5.3 Refunds will be processed within 7 business days after approval.

5.4 Some products, such as custom orders or perishable goods, may not be eligible for returns.

6. Warranty & Repairs

6.1 Some products may come with a manufacturer’s warranty, which will be explicitly mentioned on the product page.

6.2 Mega Sewa is not liable for damages caused by improper use or unauthorized repairs.

7. Intellectual Property

7.1 All content, logos, trademarks, and materials on our website are owned by Mega Sewa and protected by copyright laws.

7.2 Users may not copy, distribute, or use our content for commercial purposes without written permission.

8. Privacy Policy

8.1 We respect user privacy and ensure data protection in compliance with applicable laws.

8.2 Personal information collected during transactions will be used solely for order fulfillment and customer service.

9. Limitation of Liability

9.1 Mega Sewa is not responsible for indirect, incidental, or consequential damages arising from the use of our platform.

9.2 We do not guarantee uninterrupted access to our services and may perform maintenance or updates as needed.

10. Amendments & Updates

10.1 Mega Sewa reserves the right to update these Terms and Conditions at any time.

10.2 Users will be notified of significant changes via email or website announcements.

11. Contact Information

For any queries, complaints, or support, please contact us at:

By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.